Family Support Program

The Family Support Program aims to preserve family relationships, reduce the chances of family breakdown, and maintain a safe and stable home for young people.

Our focus is to ensure that no young person is at risk of becoming homeless, helping families stay together and thrive.

The Family Support Program is available to families who may be at risk of breaking down, which could lead to homelessness for young people aged 12 to 24.

Families must live within the Northern Beaches or Hornsby (LGAs) to be eligible for our support.

Getting started is easy! Just call us, and one of our family team members will have a brief conversation with you to determine how we can best assist you.

We can meet at the young person’s school, in our offices in Brookvale or Avalon, or, if it works better, in the family home. We also use community spaces like the PCYC.

Absolutely! We value your privacy, and all our services are confidential. When you speak with us, we will explain any limits to confidentiality to ensure you feel comfortable and secure in sharing your concerns.

We can assist with a variety of issues, including communication challenges, education support, employment guidance, family dynamics, and access to health services. Our goal is to help families navigate these challenges together.

Yes, we believe that participation from both young people and their parents or guardians is essential for making effective changes. Working together helps strengthen family bonds and creates a positive environment for everyone involved.

We understand that every family is unique, and we approach each situation on a case-by-case basis. Each family member may decide whether they want to take part in our services.

If some family members choose not to engage, there are still options available. We offer services that can work directly with the young person, even if parents are not involved.

We provide counselling for parents or guardians if the young person is not ready to participate.

The length of support varies by family, typically ranging from 6 to 9 months.

No, there are no costs associated with our Family Support Program. We provide our services at no charge to families, ensuring that support is accessible to everyone who needs it.

The local council community/services website provides information on resources in your area.

Hornsby - Services | Hornsby Shire Council (nsw.gov.au)

Northern Beaches - Community | Northern Beaches Council (nsw.gov.au)

There are services that offer similar resources in other LGAs, we can often assist you with finding these options, alternately most council websites provide a list of your local services.